回忆CJ旧事，这么奇葩的事让我遇到了

回到原点

2009年4月22日作为CJ新手的我，第一次在adwords宣传某夏季用品商家，开始销售没什么的，进入5月旺季销售大涨，Adwords广告费大增，5月结算时CJ帐户balance正常closed。当然其中也收到过CJ流量调查信，也解释过是做adwords了。直到6月13日我把广告下架了。为什么呢？因为6月9日我收到CJ的帐户15天停止信。信上说我产生的48笔交易有共$1124.18佣金出自同一个IP买家购买，怀疑欺诈。48笔交易来自同一个IP！我被雷到了！我是新手我也不懂为什么呵! cookie跟踪销售的，关我什么事？
于是我回信解释说顾客真实购买交易就算成功，就有佣金，怀疑的话完全可以去调查顾客的购买信息，而且我没有违反广告竞价规定，凭什么停止我的帐户？同时我把adwords的关键字后台数据全部导出给CJ，甚至把帐户用户名密码给了CJ,让他们自己去帐户里看。一来二去邮件交流后，CJ最后来信说收回取消我帐户停止的通知，恢复我帐户正常，笼统说商家那边查过是他们的系统出问题，48笔交易是要取消佣金的。在最后商家给我回2封信也解释了这事，说是他们的客服系统可能点了我的GG广告，顾客电话订货时用的商家网上销售系统，我的cookie曾留在他们的电脑里，于是顾客电话订购的销售就算到我头上了。CJ最后6月给我的佣金是调整后的，只有200多美元，等这事件处理完毕7月才发支票给我。那是我其他商品销售的佣金，也是用adwords，新手收第一笔CJ支票太曲折........

看着到手的1000多美金就这样飞了，因为CJ这边6月的支票已出，500多美元广告费全部打水漂，我怒从中来，系统问题这个理由太牵强了吧？我心有不甘，到了网家论坛发贴寻求大家帮助，热心的朋友们纷纷跟贴发言，连DD老大也现身，说这钱申诉有难度，不太好要回。现在网家没了，找不到当时的帖子了。

见DD老大都这么说了，我就彻底死心了，从此心灰意冷不再碰CJ。几年来除了中间上CJ激活过帐户一次，就再没登录过。现在我CJ中国帐户活得好好的，今非昔比，界面却不是以前的界面了，有点陌生，同时又有些后怕，还做CJ吗？...我问自己......


CJ后台发支票的截图，取消的支票我后来收到了，很悲催............

                               
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CJ的信
***********************************************************************************************************************
SUBJECT
Re: ******: Commission Junction account inquiry – promotional methods- JP

DISCUSSION THREAD
RESPONSE (PC [UIDPC90013JP]) 06/24/2009 08:41 AM
Hello ****,

After further review of your account we were bale to verify your promotional methods as compliant and we rescinded our 15 day deactivation notice. We also discovered that 48 transactions was submitted from the advertisers IP address. Advertiser was probably looking at your site and your CJ cookie was dropped on his computer, after that every transaction submitted through advertiser store was credited to you (due to cookie expiration). Check that was sent to you in the amount of $1,018.70 USD was voided by finance. After we reverse transactions place by the advertiser, what ever is left in commission will be sent to you. We apologize for the inconvenience this may caused you,

If you have any questions or concerns regarding this issue please include them in a reply to the email address listed below.

Sincerely,

Publisher Support
------------------------------------
Commission Junction, a ValueClick company


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广告商的2封信
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To:

"'Jenny Glover'" <jenny******@yahoo.com>

I know the problem - my staff uses our online site to do orders…..so I bet some of them clicked on your links and you cookied them so all our phone orders you were getting credit for…. How about this.

Can you email your contact at Channel Advisor and tell them this - to delete all sales from that IP as that was our fault then you will loose some $ which isn't rightfully yours to begin with and you can keep your account so you ca make more and more money with us as times goes on

Thanks,

Chris Smith

President
***********************************************************************
Subject: RE: help me, chris
To: "'Jenny Glover'" <jenny******@yahoo.com>
Date: Thursday, June 25, 2009, 1:04 AM

No - as if our reps are doing phone orders but one time they accidently clicked on your ad 1 time - now they are doing phone orders and all the phone orders next 60 days go to you that is invalid. We spent over $500,000 in advertising the past 3 months - only $80K from affiliates. So most of our orders came from other means - not to mention 40% of oru business is repeat business. So I'll get involved if we can confirm those orders were form us - maybe give you 1 or 2 of those and rest we get refunded.

Chris Smith
President


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scitec

作弊不是aff的专利，广告商，和联盟也会，不管是有意的还是无意的

water

真是匪夷所思，同情一下

gger

悲剧了。。。。。。。

sanp

这个有可能的。

我曾经没注意点了我自己的公司offer的链接，
这个链接是我自己在CJ里申请的公司offer。

某天我在测试服务器上测试订单，下了好几个订单。
然后我们负责CJ审查的同事可能根本就没审查，我测试的订单居然被CJ记录，通过了并且有提成。